Privacy Policy

1. Data Controller

Company name: Rediversity S.L.

Trade name: Microbioma®

Tax ID (CIF): B67829739

Registered office:
Centro Tecnológico de Valnalón
C/ Hornos Altos s/n
33930 Langreo, Principality of Asturias
Spain

Contact email: admin@microbioma.org

Microbioma® is a registered trademark owned by Rediversity S.L.

2. Scope of Application and Acceptance

This Privacy Policy applies to all users who access, browse, or use the website www.microbioma.org, regardless of the country from which they access it.

Access to and use of the website implies the express acceptance of this Privacy Policy.

3. Provision of Services and Applicable Regulations

All services offered through this website are provided exclusively from Spain, specifically from the Principality of Asturias, and are at all times subject to Spanish law and European Union regulations, in particular:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
  • Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)

Users accessing the website from outside Spain or the European Union acknowledge and accept that the processing of their personal data is governed exclusively by applicable Spanish and EU data protection law.

4. Personal Data Collected

Microbioma.org may collect the following categories of personal data:

  • Identification data: first name, last name
  • Contact data: email address, postal address, telephone number
  • Billing and payment data: data necessary for billing and payment management (full payment card details are never stored)
  • Browsing data: IP address, browser type, operating system, pages visited
  • Any information voluntarily provided by the user through forms, electronic communications, or direct contact
Special Categories of Data

Special categories of personal data (such as health data) are not deliberately collected, unless the user voluntarily and consciously provides them, and only when strictly necessary to handle the request, with an appropriate legal basis and enhanced security measures.

5. Purposes of Data Processing

  • Managing user inquiries, information requests, or communications
  • Managing contractual relationships and providing the requested services
  • Managing payments and billing
  • Complying with legal, tax, and accounting obligations
  • Improving website navigation and functionality
  • Sending informational communications related to Microbioma®’s activity, where express consent has been given

Personal data will never be processed for purposes incompatible with those described above.

6. Legal Basis for Processing

  • The user’s express consent
  • The performance of a contract or pre-contractual measures
  • Compliance with legal obligations
  • The legitimate interest of the data controller, provided that the user’s rights and freedoms do not prevail

The user may withdraw consent at any time, without affecting the lawfulness of processing carried out prior to such withdrawal.

7. Mandatory or Optional Nature of the Data

The data requested through the website is generally necessary in order to properly manage user requests or provide the offered services.

Failure to provide certain data may result in the impossibility of processing the request or delivering the corresponding service.

8. Data Retention

  • Contact and inquiry data: for the time necessary to address the request and subsequently for up to 12 months
  • Contractual and billing data: for the duration of the contractual relationship and thereafter for the periods required by tax and accounting regulations
  • Marketing communications data: until the user withdraws consent

Once these periods have elapsed, the data will be securely deleted.

9. Data Recipients and Disclosure

Personal data will not be disclosed to third parties except:

  • Where necessary for the provision of services
  • Where required by law
  • To service providers acting as data processors, with appropriate GDPR-compliant agreements

Personal data is never sold to third parties.

10. International Data Transfers

As a general rule, data is processed within the European Economic Area (EEA).

If an international data transfer is required, it will only take place where an adequate level of protection is ensured in accordance with EU regulations or through appropriate safeguards.

11. User Rights

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Objection
  • Data portability

Requests can be sent to admin@microbioma.org, clearly indicating the right to be exercised and providing proof of identity.

Users may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

12. Data Security

Microbioma.org implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data.

13. Minors

The services offered through this website are intended exclusively for individuals over the age of 18.
Certain services may be purchased by parents or legal guardians for use by minors.
In such cases, the processing of personal data is strictly limited to the data of the adult making the purchase or entering into the contractual relationship.
Microbioma.org does not collect or process personal data relating to minors.

14. Cookies

The use of cookies is governed by the corresponding Cookie Policy available on the website.

15. Changes to the Privacy Policy

Microbioma.org reserves the right to modify this Privacy Policy to reflect legislative or business changes.

16. Applicable Law

This Privacy Policy is governed by Spanish and European data protection law.